We had high hopes for Robert Iger when he took over Disney from Michael Eisner (whose views on intellectual property were positively wacky). Iger surprised a lot of people by taking a very progressive view towards digital and online content, as well as recognizing the need for new business models, rather than attacking your fans and customers. In 2006, he noted that the recording industry had screwed up and he intended to respond differently: "The bottom line is they were not in tune with what their customers wanted and what the world was demanding of them and I think ...

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